About Us Jean Junction - Online Designer Jeans are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Jean Junction - Online Designer Jeans
45 WESTGATE BRADFORD West Yorkshire BD1 2QU United Kingdom
Phone: 01274 307577
Email: sales [at] e-jeans [dot] eu

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment through the WorldPay secure payment gateway.

We accept Visa, Mastercard, Delta, Switch, Solo, Elecron & JCB. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling First class : £2.99 per item
Recorded delivery : £3.49 per item
Special next day delivery (only on items in stock) : £5.99

All purchases over £40 will be shipped recorded delivery at the standard First class rate of £2.99.
Delivery Schedule All goods are shipped within 24 hours of receipt of the order, provided they are in stock.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges Unless otherwise stated, all prices shown on this website include VAT at 17.5%.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01274 307577 (International +44 01274 307577) or write to us at 45 WESTGATE BRADFORD West Yorkshire BD1 2QU United Kingdom
Privacy Policy Jean Junction - Online Designer Jeans do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy At E-jeans we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. That's why under our "no quibbles" guarantee if, for any reason you are unhappy with your purchase, you can return it to us in its original condition (labels intact) within 16 days of the date you received the item, and we will issue a full refund for the price you paid for the item.less postage.

Please package the item(s) securely and return to :

Returns Department
E-jeans
3 High St.
Keighley
BD21 2AA

stating the reason why the goods are being returned.

Alternatively, if you live in the West Yorkshire area, you can take the goods into any of our stores for a full refund.

If you have queries regarding our returns policy, please call us on 01535 607391 or e-mail us at sales@e-jeans.eu

This commitment does not affect your Statutory Rights (see below).


Your Statutory Rights

Cooling-off Period

In accordance with EU regulations, you have the right to cancel your purchase within seven working days of receipt of the goods.

To cancel your purchase under this cooling-off period, send it to us at the address above so that we receive it within seven working days of the day after the date that the item was delivered to you. You must enclose a note giving the reason for the return as "contract cancellation".

Ensure that the goods are packaged securely and for your protection, we recommend that you use a recorded-delivery service.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty.

As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge--we cannot refund any priority, express or courier component of the postage charge. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry's website at:

http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling

Other Statutory Rights

For more information about your other statutory rights, please visit the Department of Trade and Industry's Consumer Gateway website at:

http://www.consumer.gov.uk/consumer_web/shopping.htm#4

Your rights to return goods are also protected under the EU Distance Selling Directive which can be found at

http://www.hmso.gov.uk/si/si2000/20002334.htm

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